Refund policy

30-day returns

You may request a return within 30 days of delivery. To start a return, email support@LittleJoyOutpost.com with your order number and the item you would like to return.

Return condition and approval

For a change-of-mind return, items must be unused, in their original condition, and in their original packaging. Please contact us for approval before sending anything back. We will provide return instructions and the return address after your request is approved.

Return postage

Customers are responsible for return postage for change-of-mind returns. Little Joy Outpost covers return postage when an item arrives damaged or you receive the wrong item.

Damaged or incorrect items

If your item arrives damaged or is not what you ordered, email support@LittleJoyOutpost.com with your order number, a description of the problem, and photos if available. The unused-item and original-packaging requirements for change-of-mind returns do not prevent you from reporting an item that arrived damaged or incorrect.

Refunds

After your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Your bank or payment provider may take additional time to post the refund.

Questions

For return or order support, contact support@LittleJoyOutpost.com. This policy does not limit any rights you have under applicable consumer law.